Business Problem

Bonus play tokens were being abused by fraudsters bypassing traditional device recognition controls.

Global gaming company were seeing bonus abuse scenarios including:

• Use of automated tools to sign up for mass bonus tokens.
• Cookie wiping/use of private browsing to bypass device recognition intended to restrict abuse of multiple new player bonuses.
• Use of proxies/emulators to trick the system into generating multiple new bonus tokens.
• Use of a Use of a captcha solver to bypass protections in place.

Business Benefits:

• Reduced operational burden

The Darwinium deployment was extended across additional use cases without heavy lifting required from engineering or IT.

• Shorter time to value

The simplicity of the Darwinium portal and analytics engine meant policies, features, rules and models can be easily transferred and applied across multiple use cases.

• Cost efficiency

Darwinium was significantly more cost effective than the incumbent solutions due to the comprehensive analytics package that could be extended to cover multiple touchpoints.

• Fine-grained fraud control

Combined device and behavioral biometrics profiling reduced the headache of managing two separate solutions and enhanced fraud detection rates.

The Darwinium Difference

Darwinium is designed to deploy simply and adapt instantly to evolving threats. This gaming company found that deploying Darwinium to prevent bonus abuse was so straightforward that they wanted to extend coverage across other use cases, including payments.

Once live, the gaming company also noted how easy it was to reuse fraud policies. Even though these were targeted at a specific use case, they could easily be re-run for additional use cases across the customer journey, with no cumbersome copy-and-paste rules. This dramatically streamlined the process of protecting additional touchpoints.

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