Enrich Decisions at Checkout with Behavioral Context from the Entire Customer Journey
Protect the Entire Customer Journey
Understand user behavior from browsing, through login, basket creation, and checkout. Enrich downstream risk decisions with upstream context to reduce manual reviews and streamline user experience.
Identify and Block Account Takeovers
Detect and block automated credential stuffing attacks, including those that bypass rate control measures and CAPTCHAS. Separate returning users from potential fraudsters even if they wipe cookies or use private browsing.
Tailor Dynamic Customer Experiences
Recognize trusted returning customers with pinpoint accuracy. Dynamically tailor their buying experience by reducing unnecessary step-ups, and offering bespoke incentives and bonuses as they shop.
Unite Digital and Physical Intelligence
Consolidate digital interactions with instore activity, such as reward redemptions and returns. Funnel offline events into a single view of the customer using the Darwinium API. Integrate with downstream CRM activity.
Build Brand Loyalty and Customer Trust
Staying ahead of the competition relies on building digital interactions that your customers love, and keep them coming back. Darwinium delivers a safe, secure and personalized shopping experience while protecting the entire customer journey against account takeover and payment fraud.
The Darwinium Difference
Integrate Upstream Behavior Into Downstream Decisioning
Darwinium collates user behavioral analytics and fraud intelligence across every interaction in the customer journey. This means that interactions at browsing or login can be used to better inform the risk of a payment at checkout. Darwinium labels allow fraud teams to consolidate the tasks of confirmed outcome tagging and lists, making it easier to action on confirmed intelligence.
Reduce the Burden of Manual Reviews
Darwinium has a real-time decision engine that incorporates an extensible in-built feature platform, targeted rule engine and model execution environment. Analysts and data scientists can create their own logic to manage the routing of trusted and fraudulent cases, focusing effort on only those cases that genuinely need reviewing.
Access Fraud Analytics, Everywhere
Consolidate all data needed for real-time assessment: layer native profiling of devices, behavioral analytics and behavioral biometrics, with third-party intelligence available via Darwinium Marketplace partners. Offline data - such as in-store events or returns data - can be ingested via the Darwinium API. These interactions can then be incorporated into the decision engine, and made available for analysis.